💩 Septic Tank FAQs

Do I need to replace my septic tank to sell my house?
If your tank discharges directly to a watercourse (like a stream or ditch), then yes – it must be replaced or upgraded to meet 2020 regulations. We can help assess this.

What are the 2020 septic tank regulations in the UK?
Since January 2020, septic tanks are no longer allowed to discharge to surface water. They must discharge to a drainage field or be upgraded to a treatment plant.

How do I know if my septic tank is compliant?
We offer surveys that include checks against Environment Agency and Building Regulation standards, with a full compliance report.

Can a non-compliant septic tank affect my mortgage?
Yes. Many lenders require proof that the system is compliant before approving finance.

What’s the difference between a septic tank and a treatment plant?
A septic tank separates waste but doesn’t treat it. A treatment plant actively breaks down waste and outputs cleaner effluent, which can often discharge to surface water legally.

🕵️ Survey & Compliance FAQs

What is a septic tank compliance survey?
It’s a professional assessment of the tank and drainage system against current legal and environmental standards.

Do I need a survey before buying a rural property?
Absolutely. It’s the best way to avoid hidden costs or legal issues related to non-compliance.

Can you work directly with my solicitor or surveyor?
Yes, we often liaise directly with property professionals to speed up the conveyancing process.

How quickly can you carry out a survey?
We aim for fast turnaround times, often within 48 hours depending on availability.

Do you provide reports for mortgage lenders?
Yes. Our written reports are clear, fully insured, and designed to meet lender requirements.

🚰 Services & Remedial Work FAQs

Do you carry out system upgrades or replacements?
Yes. We can install new treatment plants, convert existing tanks, or build compliant drainage fields.

Can you provide emergency drainage services?
We do offer urgent inspections and remedial works if your transaction or property is at risk.

What areas do you cover?
We serve Devon, Cornwall, and surrounding South West areas.

How much does a compliance inspection cost?
It varies depending on property size and complexity. Contact us for a no-obligation quote.

Can you convert a septic tank to a treatment plant?
Yes, and we’ll advise on the most cost-effective, compliant solution for your site.

💬 General FAQs

Do you offer free quotes?
Yes, we provide no-obligation estimates for surveys and remedial works.

Are you insured and qualified?
Yes, we’re fully insured and have experience with EA rules, Building Regs, and BS EN12566 compliance.

What are your business hours?
We’re available Monday to Friday, 8am – 6pm. Out-of-hours support can be arranged.

Can I book online or by phone?
Yes. Use our contact form or call us directly.

What’s your contact number?
📞 +44 7746 735270